It feels so very right to let distractions have their way with you at work. It’s like when go grocery shopping on an empty stomach. You don’t really need that ham or that ice cream or that bag of chips or that family pack of extra-large chocolate puddings. But your growling stomach says otherwise. When [...]
We all know the curse of the MSP well – everyone does the same thing, boasts the same features, and promises the same level of service. We’re all in the same ocean, sinking in a pathetically small boat, and each one of us is paddling desperately to the only life preserver within a 50 mile [...]
When you’re just beginning this whole running-a-business-thing, it’s easy to fall into the whole go-with-the-flow mindset. You take things as they come, learn as you go, and hope for the best. And for a while, this might actually work. But eventually, it won’t. Things will become harder to manage and more difficult to keep track [...]
You know that feeling you get when you try to talk to non-technical people about technical things? It feels like you’re speaking to a brick wall, except this brick wall has the ability to make things incredibly awkward and uncomfortable. When we speak to our members about business operations, we tend to receive this same [...]
Many people like to assert that selling Managed IT Services is in no way, shape, or form sexy. And to that… we 100% agree. Tell anyone that you work in Managed IT Services and the only thing they’ll ever think about when they see you is glasses. It’s inevitable – even if you are a [...]
For a smaller company, hiring a new employee can be a difficult (and terrifying) journey. It’d be a much simpler process if all you had to do is rub a magic lamp and wish for the perfect candidate. But, alas, the world is not so simple. Robin Williams is no longer with us, and Aladdin [...]
Sometimes the one thing that encourages an employee to stay with your company seems like the most insignificant motivation to you. But at the end of the day, any motivation is good motivation, especially if it motivates the right employees. Here are a few ridiculously simple office perks that cost a little but mean a [...]
The traditional salesperson relies on word crutches to help push them through a sale, but here at CharTec, we like to refer to these unnecessary crutches as Killer Fillers. A Killer Filler is nothing more than word vomit, and with each spew of the mouth, your credibility takes a hit and your potential takes a [...]
When it comes to marketing your MSP and selling your services, the simple fact that all MSPs are naturally alike is incredibly painful. And to make matters worse, with each passing year, more and more MSPs fall out of the sky and scurry around your territory to give you a run for your money. If [...]
Joe Pulizzi is the founder of Content Marketing Institute and author of Content Inc. In his book, he says that 61% of consumers are more likely to buy from a company if they deliver custom content, 70% of consumers prefer to familiarize themselves with a company through custom content, and 90% of consumers find custom [...]
