Each day, I do a little research in the morning to see what is going on in the social world. Going through my rounds, I came across an article in the Harvard Business Review talking about “Social Care.” It was a great article that talked about how companies are utilizing social media and their front [...]
View original post Bakersfield, CA, Jan 02, 2013 (PRWeb.com via COMTEX) -- CharTec, the channel's leading provider of BDR solutions and MSP training, has been selected as a Best Channel Vendor in Remote Monitoring and Management (RMM) by Business Solutions magazine (BSM). In addition to standout ratings in channel-friendliness, CharTec scored a 4.40 out of [...]
While at IT Nation, I got a chance to hear Jim Collins speak (thank you, ConnectWise). It was such a great experience. I found myself taking notes and tweeting most of the time. While looking back at some of my notes, I remember a phrase that stood out the most to me: Return on Luck. [...]
Today, we lost one of the greatest salesmen of all time, Zig Ziglar. A family man, like many us in the Channel, Ziglar fell in love and married at a young age. Ziglar was different from his peers, he never settled for less and always strived to achieve more. He is known as "The Master [...]
Today, I am reviewing the The Zen of Social Media Marketing by Shama Hyder Kabani. This, among other books out there, is a great book to help you understand the foundations of social media marketing and how to hit the ground running. Probably my favorite part about this book is that she makes live online [...]
When you are selling a product or service for more money than a consumer expects it to be, you'll frequently hear the popular idiom, "That costs an arm and a leg". Why an arm and a leg? It's a reference to the cost of that particular good or service compared with the return their investment [...]
Analytics. From Google to Facebook, we are always tracking for the numbers. As marketers, we know that not everything is black and white. When thinking of sales, we look for the hard facts; for traditional marketing that was the case – if I spend X amount on a newspaper campaign, and I know the circulation [...]
Look around not only our industry, but through all companies. What's the difference between a happy customer and an ex-customer? It’s simple, really. From JetBlue to Amazon, companies that listen to their customers are the ones that keep them. JetBlue tremendously increased service and customer satisfaction. Amazon went from selling just books, to the largest online retailer. The power of [...]
Exclusive partnership provides CharTec with robust security solutions to meet clients' diverse needs View original post Sophos and CharTec announce a partnership, which will enable CharTec Partners to exclusively offer their clients Sophos’complete security solutions as part of their MSP offering. With Sophos, MSPs can better ensure their clients’ networks are secure; moreover, the [...]
CharTec, the SMB channel’s leading “Hardware as a Service” (HaaS) and largest MSP training provider, today announced that the latest release of the software only version of its CharTec BDR appliance is now running on Windows 7 and still allows its Partners to reuse existing hardware or BDR solutions. Bakersfield, CA (PRWEB) July 30, 2012 [...]
